Re: Not getting help from GM after buying a Certified vehicle with issues 2.5 hrs awa
sorry it took so long to respond back i worked late all week. malibu has 18k on it 14k when i bought it so all warranties still covered. when i bought the car i was driveing it home and noticed that the trim around the stereo was broken and wouldnt clip in which to me was no big deal i would buy a new one i was sure it was cheap.
the next day i noticed that the drivers seat on the bottom cusion on the side that would hug your butt was missing some padding near the rear or it was completely flatened, and putting my sons stroller in the trunk noticed that the plastic piece that is on the trunk was broke and not connected, again to me it wasnt a big deal i figured i would have it looked at when i did my first oil change (i drive 1k miles a week minium so it wouldnt be long).
now for the safety issue i was taling about i found next and is what made me look over the car more, myself and my daughter went tot the car wash week 2 to vac out the car when i removed her car seat i noticed the rear seat moved, i thought that it would clip in until i noticed the two bolts that would hold the seat down, well the rear seatr was completely ripped off the hinges the foam was still on the hinges. to me this is a huge safety issue when i have a 5 yr old and a 10 month old in the back seat.
the last thing i found was the right rear quater panel of the car looked like it was hit or scraped up against something and was just buffed out and touch up paint was used.
i finally got the dealer to fix all except for the front seat and the rear panel. they told me none of this would have been covered they were fixing just to make things right. in my opion the rear seat was a kindness of the heart fix that was a fix or have legal action taken.
im not sure if i was out of line thinking that but my childrens safety is #1. i have told my case worker now that they are fixing some of the issues but the way the talked to me about the certification was diff than what it really is. should these other things have been fixed as well or should i just let it go from here?