CMF Senior Member
Join Date: Oct 2009
Location: Montreal, Canada
Re: Service Traction and ESC
Last evening at 8 pm, I took delivery of my 2008 Malibu with 25 000 km. Driving back at home the car suddenly started to brake by itself to a complete stop as soon I took off my foot from the gas pedal ! When I gave gas, it was like I had a 20,000 lbs trailer ! Then I eard a bell chime, the ESC ligh came on and the DIC indicated Service ESC ! I stop the car and restarted it and the ESC light disappeared and no message on DIC but the car still doing the same thing. Then after 1 mile, the bell, light and message came on again. Doing the same procedure I finally arrived at another Chevy dealer near my place but Service dept was close.
I phone my dealer and all he found to say was ''Call the GM Roadside Assistance'' knowing I was already at another dealer. Very impressive !
I called GMRA and they said that the dealer where I was will take care of me. So I went to the showroom and explained my situation to the receptionnist. They effectively took care of me like I was the most important client of this dealer knowing that I just took delivery from another Chevy dealer ! Also, because it was impossible for me to rent a car for the weekend because it was too late, they offered me a courtesy car (Cobalt) asking me to come back Monday morning.
I hope I didn't get with the Malibu a full time membership with the service department. It's a bit frustating to arrive at home with this base Cobalt after advising my wife and all neighberhood that I will have a Malibu !
2008 Malibu 2LT 2.4L Imperial Blue, Rear Trunk Lip and Window Spoilers, Chrome Pillar Posts and Handles, Tinted Windows and Personal Audio Link (PAL) for Ipod.