The Door Seal Problem [Archive] - Chevy Malibu Forum: Chevrolet Malibu Forums

: The Door Seal Problem


Schwartz
08-21-2008, 09:02 PM
So all of you that got your seals replaced how did you go about it? I have brought the problem to the dealer twice and they won't do anything about it. They keep saying that since there is no TSB they won't do anything because they aren't allowed to.

The second time I even printed pictures from the forum to show them the old vs the new seal. I was getting an oil change done at the same time and while they had the car they took the pictures from the forum that I left in the back seat and came here and read the thread even. They said yeah you just read that on a user forum there is no official TSB yet so there isn't anything we can do.

They keep saying don't worry about it you have a 10 year warranty if it rusts. The whole point is to not let that happen but they don't seem to care cuz there is no TSB.

What would you guys do in my situation? :confused:

cerbomark
08-22-2008, 06:16 AM
try another dealer or call gm customer service. i posted the number somwhere in another post. or just forget about it and enjoy the rest of the car.

cerbomark
08-22-2008, 06:19 AM
1-800-222-1020.

jds54
08-22-2008, 06:52 AM
I told my service dept about problem with seals. Showed him pictures taken by member which illustrates drastic difference between old and new seals.
They ordered 1 door seal by part# member gave as new seal #.
They called me when it came in. The seal was the same as what was on my car.
I apparently did get new seals on my 4/08 built car.

Try another dealer and ask them to do the same.

Lee
08-22-2008, 07:01 AM
I told my service dept about problem with seals. Showed him pictures taken by member which illustrates drastic difference between old and new seals.
They ordered 1 door seal by part# member gave as new seal #.
They called me when it came in. The seal was the same as what was on my car.
I apparently did get new seals on my 4/08 built car.

Try another dealer and ask them to do the same.

Are these the correct part numbers?
I copied these from mpoczobut's post.

25947381 - RR DR MOL
25947380 - RR DR MOL
25811538 - x 3 - MOLDING
25811537 - FRT DR MO

jds54
08-22-2008, 07:13 AM
Those are the numbers I gave service. He ordered 1 of the front seals so we could compare when it came in. He didn't want to order all doors untill we were sure what seal my car had.

Lee
08-22-2008, 07:18 AM
Those are the numbers I gave service. He ordered 1 of the front seals so we could compare when it came in. He didn't want to order all doors untill we were sure what seal my car had.

Thanks
My dealer is willing to change ours, but wanted to be sure he had the new part numbers.

Jerkyking
08-22-2008, 02:31 PM
Is this issue limited to the earlier 08's ?

I have an 09 built in July 08. Did they change the seals at some point?

Thanks

Lee
08-22-2008, 02:45 PM
Is this issue limited to the earlier 08's ?

I have an 09 built in July 08. Did they change the seals at some point?

Thanks

It appears they were changed mid year 08. jds54 has the new seals and his build date was 04-08

DieZel
08-23-2008, 04:10 PM
mine has a build date of 3/08 should i be worried and can someone show me what the difference is...?

mpoczobut
08-26-2008, 09:09 AM
you can see pics that I posted here
http://www.chevymalibuforum.com/forums/showthread.php?t=13&page=12

beach
08-26-2008, 08:27 PM
So funny I'm finally stumbling on this after mom originally said, after she had fine tooth comb checked her Malibu after picking it up in January (a late 12/07 build) and asking me "why does it look like the inside of the door jambs are getting scratched by the seals?". Told her it did look like something was rubbing due to tightness, but never thought of anything past then.

Tada...though I doubt our dealer would do much. I'd explain & give pictures and be met with a stare. There's scratching around all 4 jambs and nothing severe, but it's good to know it's an actual issue should anything further happen.

Schwartz
08-26-2008, 09:41 PM
Sometime when I get a chance during the day I will have to call GM and see what they say since my dealer has been totally unwilling to help me with this. I'll post back here with what comes of that call.

DOACanada
08-27-2008, 12:35 AM
Schwartz - Be sure to let us know, I am sure once you give the General a call it will get resolved.

nhance
08-27-2008, 08:13 AM
I just went outside to see if i had the same problem going on with mine, and I'm glad that the seals are not scratched or rusting. I hope that the dealerships gets this problem resolved QUICKLY!!

Yury
08-27-2008, 09:42 AM
On my 08 2LT that I picked up yesterday only one of the seals is rough - the driver's door. I guess it was produced at the tail end of the transition process...Not a big deal, will wait till scratches appear and have it done. Probably on the fist oil change.

Lee
08-27-2008, 11:32 AM
On my 08 2LT that I picked up yesterday only one of the seals is rough - the driver's door. I guess it was produced at the tail end of the transition process...Not a big deal, will wait till scratches appear and have it done. Probably on the fist oil change.

What is the build date? It should show on the door.

Yury
08-27-2008, 11:51 AM
What is the build date? It should show on the door.

it says 06/08.

Actually it is interesting - it's all rough on the drivers door. On rear passenger door it's smooth except one rough spot, about an inch. Other doors are entirely smooth.

I guess I got right in the middle of the transition :)

Truitt
09-02-2008, 09:22 AM
Hello, I'm a bit new here.

I have an 08 LS and it seems to have the smoother seals, but I am noticing the same wear that a user mentioned earlier in some other topic that around the front of the doors there seems to be a white powder-like substance. I can not tell if it is clear coat or not, and it has me concerned. There is not enough damage to bring it to the dealership, as I can only tell the scratches on the paint on the driver's side front door (which could be assumed as dirt on the seals, as well). All the doors have the powder around the front, though. It was made at the Orion, Michigan plant 04/08.

cerbomark
09-02-2008, 06:45 PM
me too, i have the smoother looking seals and still have the rub. i believe i said it before, the smooth ones will eventually do the same thing.

Malo83
09-03-2008, 12:36 AM
me too, i have the smoother looking seals and still have the rub. i believe i said it before, the smooth ones will eventually do the same thing.

I have the smooth seals also, but I treat the seals with a vinyl/leather dressing whenever I detail the interior and wax the door jambs when I wax the car, my LTZ is white and so far no problems:D

Lee
09-03-2008, 06:32 AM
I have the smooth seals also, but I treat the seals with a vinyl/leather dressing whenever I detail the interior and wax the door jambs when I wax the car, my LTZ is white and so far no problems:D

What is your build date ?

Malo83
09-03-2008, 12:43 PM
What is your build date ?
04/08 Lake Orion :D

Truitt
09-03-2008, 01:49 PM
Awesome, go 04/08 Orion! Our Malibus seem to be getting well represented on this forum.

purplemyst79
09-29-2008, 08:32 AM
Ok so I have a 05/08 build from Fairfax. From the pictures it seems like I have the old seals. I'm wondering how those that have gotten their's replaced are doing?? Is it worth making it an issue with the dealer? I don't see much damage yet, so it will be hard to convince them to change them out. Are there any others with a May build month or later that has had the bad seals??

Yury
09-29-2008, 08:37 AM
I actually was kinda wondering too - how bad the damage with old seals gets over time? i see some scuffs, but it's not a big deal unless it rubs the paint off down to bare metal over time.

Purple, on my car only one seal is old...the other ones are seem to be doing fine (about a month worth of use)

mizzouman_2000
10-03-2008, 08:26 PM
I showed this to the service manager at my local dealership. He hadn't heard of the problem. He did a search for TSBs and couldn't find anything yet. I thought it was on this board, but guess not. At least I have the P/Ns to give him. He didn't say if he thought it was normal or not, but was looking for a TSB #. He said he'd also talk to his Rep.

2001FZ1
12-07-2008, 10:41 AM
Has there been a TSB on this yet? My door seals are just starting to wear on the paint. ~ 4,800 miles.

hoahai
01-10-2009, 10:18 AM
My car has the "new" seals (referred to the image of the original post on this issue), but it still has the scratches. The build date is in my signature. Luckily my ext color is white, so the scratches don't look obvious. Just checked TSB and there is no thing about it. I don't think changing a new ones will fix the issues unless there is TSB about it and GM has changed the seal to a better material. I did compare the Bu's seals with my other cars (Sienna and Civic). The Bu's seals are definitely much stiffer.
I guess we just have to keep cleaning our seals until GM has a TSB for it.

Lee
01-10-2009, 11:43 AM
My car has the "new" seals (referred to the image of the original post on this issue), but it still has the scratches. The build date is in my signature. Luckily my ext color is white, so the scratches don't look obvious. Just checked TSB and there is no thing about it. I don't think changing a new ones will fix the issues unless there is TSB about it and GM has changed the seal to a better material. I did compare the Bu's seals with my other cars (Sienna and Civic). The Bu's seals are definitely much stiffer.
I guess we just have to keep cleaning our seals until GM has a TSB for it.

Are you sure you have the new seals? When I went to the dealer to check about my seals we went out to the lot and checked a car that had a latter build date than mine. You just about have to touch the new seals to compare. The new seals are softer and smoother. I agree that the new seals are not as soft as a lot of other vehicles.
I had three of mine changed a couple weeks ago. The chrome was bent on the fourth seal and they ordered another one. I have not got around to making an appointment for the last seal.
BTW the seals are riveted, so it takes a little time to change them.

2001FZ1
01-11-2009, 06:19 PM
I think this whole door seal problem needs to be addressed with the upper level management at GM. They keep saying how good their products and site the new Malibu. This is a major quality control issue considering how expensive it is going to be to replace the door seals and then repaint the door. Touch up paints isn't going to cut it.

Obviously, this part of the car was overlooked during testing. For many years (70s, 80s and early 90s) this is the very thing that drove people away from GM ~ poor fit/finish on the interiors, and plain old bad quality every where else.

beach
01-11-2009, 06:42 PM
I think this whole door seal problem needs to be addressed with the upper level management at GM. They keep saying how good their products and site the new Malibu. This is a major quality control issue considering how expensive it is going to be to replace the door seals and then repaint the door. Touch up paints isn't going to cut it.

Obviously, this part of the car was overlooked during testing. For many years (70s, 80s and early 90s) this is the very thing that drove people away from GM ~ poor fit/finish on the interiors, and plain old bad quality every where else.

I still stand by these cars, but more and more now that they've been out for over a year some things are starting or continuing to pop up, minor or otherwise, but the connection getting such info back and up through GM is a bit shaky. I wish there was a much more direct connection where, in order to maintain the highest of quality with vehicles that start out winning awards and are generally revered, any issues are monitored and everything is kept on a close watch so as to be taken care of ASAP. The Malibu is a very, very well done car and easily the best--as the latest--of the Epsilon platform, but not flawless.

As far as things like this, actually, in all the time that is taken, even little things we'd never noticed are monitored, checked, and tested but sometimes in the end when it finally gets to production line, a supplier making parts will have an issue or make an ever so slight change that, if not alerted, can lead to such things like this door seal thing. It's not really even something you'd notice on a typical production line with the first few door openings & closings, as the seals fit and work as they should, but then the rubbing starts.

bballr4567
01-21-2009, 03:12 PM
Well we just picked up our Malibu LTZ this weekend and I went to check on forums to find out some info about it.

Came across this.

Went to check our Malibu. Its an 09 model with a build date of 11/08 from Fairfax. The problem is that our car is black. It shows up REALLY easily. The car only had 13 miles on it and it already had the scratches the DAY we bought it. Ive brought it up two times to the service guy at the dealership and he said that since there is no TSB on it then it probably wont be replaced. The guy said he would check it out on Friday but nothing is promised. All of the seals are rather hard and look like they have been sandblasted so Im sure something is up.

2001FZ1
05-09-2009, 02:31 PM
Just got my car back from the dealer. I took it in to have the door pillar looked at. They did admit there is paint being rubbed off but there is nothing they can do about it. I'll probably take it back every couple of months until they do something.

I'm thinking a letter to GM is in order.

bballr4567
05-09-2009, 03:38 PM
Just got my car back from the dealer. I took it in to have the door pillar looked at. They did admit there is paint being rubbed off but there is nothing they can do about it. I'll probably take it back every couple of months until they do something.

I'm thinking a letter to GM is in order.

Our dealer said the same thing. Good thing that the paint/rust protection is 6yrs/100k miles so we will say something EVERY time we are in the shop.

Macleod52
05-11-2009, 11:21 AM
My car has this problem. It was built March '09. The only thing I can think of is that maybe dirt is getting trapped and scraped up against the paint.

bballr4567
05-11-2009, 02:06 PM
My car has this problem. It was built March '09. The only thing I can think of is that maybe dirt is getting trapped and scraped up against the paint.
Yup. It happens on the door with the most use as well. Our back doors rarely have anything while the fronts show it. The driver side is far worse than any other door.

Delphi_Man
05-11-2009, 07:39 PM
Where do you find the build info at?

Thanks.

Macleod52
05-11-2009, 09:05 PM
Where do you find the build info at?

Thanks.

It should be on the drivers door. I know that mine has where it was built. The date is either on the door or the sticker on the door jam.

NewBu
06-05-2009, 11:32 AM
I checked my 2008 malibu and I have the same issue described in this thread. I am going to call my dealer today and see what they say about it. Any word on if there is a TSB yet?

bballr4567
06-05-2009, 01:28 PM
My dealer said it was because dirt was getting on the seal and that I needed to lubricate it every month to ensure the that the dirt wont stick to it.

Itll eventually be covered in the paint warranty for me. Its design flaw for sure.

Yury
06-05-2009, 01:36 PM
My dealer said it was because dirt was getting on the seal and that I needed to lubricate it every month to ensure the that the dirt wont stick to it.

Itll eventually be covered in the paint warranty for me. Its design flaw for sure.

What a bs answer. To get the kind of damage that defective seal does you'd have to drive in a sand storm repeatedly.

Lubricate the seal every month? C'mon.

malibudragon
06-05-2009, 01:51 PM
My 09 is doing the same.. The drivers door has white scratches all up and down in the red paint.. I showed me dealer and he said that's normal

bballr4567
06-05-2009, 05:20 PM
Trust me, I know.

Ill get it repainted/fixed when GM releases a real fix for it. I just feel the outside trim on the door is too hard and regardless of dirt and so on it will scratch it.

luckycat
06-10-2009, 01:58 PM
I just confirmed that I have the same issue with my Malibu, build 4/09, even with the smooth seal. Esp. prevalent on the driver's door, white streaks.

luckycat
06-25-2009, 08:40 PM
Took my car in for the grinding brake noise problem, but also pointed out the seal rubbing--they also said to keep it lubed, and they did it - but only on 1 of the 4 doors! I forgot to ask them what kind of lube they used-I'd like to do that on my other 3 doors..anyone know if there is a special lube? I'd rather do that if it'll prevent wear on the paint.

hoahai
06-26-2009, 06:00 AM
I keep baby wipers in the car and take a minute to clean that rubber when I fill my gas tank. I am interested in the lubricant too. Can you call your dealer and ask them? Let us know what kind it is. Thx

bballr4567
01-25-2010, 01:29 PM
Well, Ill update this thread. When I first brought it up at my other dealer they said it was just normal. However, it wasnt because our car sees a passenger 80-90% of the time and the passenger side door wasnt even close to having anything on it.

As I was talking to the mechanic he saw something. The driver side seal on the door was deformed. The seal should be flat against the door frame YET it was off it about 1/4" where the excessive rubbing was at. Looked on the passenger side and its perfectly lined on the door. Ill grab a photo later on today as its snowing right now but its so obvious I cant believe I never caught it before.

Dealer ordered the door seal and it should be in tomorrow.