My 2010 Malibu just turned one year old, so my one year of free Onstar ended. I called Onstar and they wanted $300 + tax for the Directions and Connections plan. They were just about to bill my credit card and I told the representative "I heard that Onstar Offers discounts". I found that out from this forum. Sure enough, she checked into it and I got 1 year of Directions and Connections for $240 + Tax. Just a simple question and I ended up saving about $70 with tax.

It bothered me a little bit that I had to ask for the discount. Why didn't they offer it to me in the first place?

In my opinion, if you have Navigation, it's worth it to spend the extra money for Directions and Connections. That's the feature I use most with Onstar. All the other features are great, but you really don't use them much unless there's an emergency situation. I even use the Directions and Connections to get phone numbers and addresses. It's a lot cheaper than calling 411. And you can even get phone #'s and addresses from your home phone.

So if you're renewing, ask for the discount. You will probably get it.

for that kind of cash you could just buy a GPS! i now remember why i dont get onstar

I read a map. It's free.

Yes, I just could not stand to pay that much when all I used it for was directions. You can buy a stand alone unit for that much or invest in an indash dvd/nav receiver?

I read a map. It's free.

Up-to-date maps aren't usually free. The ones that are, if you can even find them in these days of sub-$100 GPS units, are loaded with advertisements. Also, paper maps have limited range, don't store points-of-interest, don't lend themselves to recalculating a route if you miss a turn, and can't be handled while driving.

I like them and prefer them for getting an "overall view" of a trip in planning, but with my Garmin I can get the same thing on my computer. Or, with MapQuest. I now own a pile of beautifully-printed DeLorme Gazetteer map books, all hopelessly out-of-date.

No paper maps have been able to do for me what the Garmin has. It's not perfect, but they get better and better all the time. The Nuvi 1490T I bought for $149 (Radio Shack sale) for my wife just blows away my 4-year old Zumo 550. Now I ponied-up $89 to upgrade each for "lifetime map upgrades", I never have to worry about using obsolete information.

Works for me. What doesn't work for me is OnStar. The only thing I wish I could buy is the remote lock/unlock and perhaps the ability to kill the car if it were to get stolen. I do not want my car capable of turning me in for speeding though.

Well, everyone has their own opinion. I do feel that Onstar is on the expensive side, but it's like an insurance policy. If you use a feature 1 time, it pays for itself. They offer free towing and basically all of the services AAA offers. And I like the Navigation Feature. I haven't used Mapquest or Google Maps since I got the Navigation Feature. It's always gotten me to my destination perfectly.

And as I said, with the cost of a 411 call being about $3.00, it pays for itself if you ask for just a few directory assistance calls per month. And you can use this feature from your home phone as well, so it's not just when you're in the car.

The cost of the service should be at least $100 less per year. And I'm lucky I got a 2010. I heard they cut the free Onstar down to 6 months for 2011. That's not right.

State Farm Insurance has recently offered a discount to policy holders who allow their Onstar equipped vehicles to provide mileage data to State Farm. According to SF low mileage drivers can receive a 1% to 45% discount on their premiums. Believe this is a test program only available in Texas and California.

http://www.statefarm.com/insurance/auto_insurance/drive_save_safe_faq.asp

http://www.statefarm.com/insurance/auto_insurance/drive-save-safe-ca.asp

Right, I forgot to mention the insurance discount as well. Just for having Onstar, I get up to 25% off on my comprehensive insurance (fire & theft). That's mainly due to the stolen vehicle tracking system that Onstar has. It's basically the same type of discount you get with LoJack. So with the additional insurance discount, Onstar just about pays for itself.

State Farm Insurance has recently offered a discount to policy holders who allow their Onstar equipped vehicles to provide mileage data to State Farm. According to SF low mileage drivers can receive a 1% to 45% discount on their premiums. Believe this is a test program only available in Texas and California.

http://www.statefarm.com/insurance/auto_insurance/drive_save_safe_faq.asp

http://www.statefarm.com/insurance/auto_insurance/drive-save-safe-ca.asp

From State Farms website:

"State Farm does not actively market new business in Massachusetts and Rhode Island at this time."

So there's no discount for me there. I currently get 20% discount on the comprehensive part of my insurance (National Grange Mutual), so another 5% would be perhaps $20. OnStar would like you to believe it "pays for itself", but it's not even close.

If someone steals this car, I would:

A) Be amazed. These are not a high-theft vehicle. At all.
B) Be happy, because I get a new one.

Buy OnStar because you like it and don't mind spending the money for it. I use "aftermarket" navigation because I like it, it's cheaper for me, and I feel that I have a world of information at my fingertips, and my information is as current or newer than what OnStar may be drawing upon. (I could cite examples of them sending me down roads that were gone or to businesses that were long-closed.)

I have an address to get to, I enter it. Takes less than a minute, something I didn't always get waiting for an OnStar Advisor to answer. If I miss a turn, it tells me and I can see a nice picture of how it's going to fix it for me, or I can make a rational judgment to follow it or just turn around.

I love that it's a free country and we have all these choices.

If I leave the route it takes a couple blocks before it tells me, and then a couple more before it calculates a new one. With my Garmin I know quickly and while I'm moving instead of having to pull over to wait on OnStar.

I remember the first time I used it, though. I was amazed and started showing it off right away. As the year of free OnStar grew to a close I made the decision to switch to a one-time purchase of the Garmin instead of a continuing debt.

Today's portable GPS units are so much more accurate in positioning than what OnStar could ever be that its amazing. The $149 Garmin 1490T that I gifted my wife (and later upgraded to Lifetime Maps for another $89) is so fast, and so accurate that it has lane choice notification. That's possible because of two things.

One, the 5" wide screen is sharp, full color and BIG. The OnStar display is a heavily-pixelated monochrome pointer, is the navigational equivalent of banging two rocks together in a world of precisely-machined steel tools.

Second, it's true GPS positioning. It's NOT triangulating between 3 cell phone towers of varying signal strength, but actually pulling a signal from a geostationary satellite.

Pay monthly or annually for OnStar when you want the security of theft recovery, remote unlocking of your car, maintenance reminders because you can't read the little text in front of you, or need a 5% additional discount on one portion of your car insurance bill.

Pay once for accurate location, maps, directions, points-of-interest, traffic and pretty pictures.

Today's portable GPS units are so much more accurate in positioning than what OnStar could ever be that its amazing. The $149 Garmin 1490T that I gifted my wife (and later upgraded to Lifetime Maps for another $89) is so fast, and so accurate that it has lane choice notification. That's possible because of two things.

One, the 5" wide screen is sharp, full color and BIG. The OnStar display is a heavily-pixelated monochrome pointer, is the navigational equivalent of banging two rocks together in a world of precisely-machined steel tools.

Second, it's true GPS positioning. It's NOT triangulating between 3 cell phone towers of varying signal strength, but actually pulling a signal from a geostationary satellite.

Pay monthly or annually for OnStar when you want the security of theft recovery, remote unlocking of your car, maintenance reminders because you can't read the little text in front of you, or need a 5% additional discount on one portion of your car insurance bill.

Pay once for accurate location, maps, directions, points-of-interest, traffic and pretty pictures.

I agree I have a 765T and it's far more accurate then my friends Onstar, and lets not forget there's STILL no Mylink so your now paying the same fee for Onstar as say someone who has a Traverse and can use all the Mylink features. I think Onstar should have an automatic rebate for Malibu owners since you pay the same as everybody else but you can't use all the features :mad:

I pressed my onstar link to enter into the sweepstakes for a new car. They sent me to an activation specialist that gave me a free 6 month subscription of the safe and sound package. It doesn't have the turn by turn navigation, but it's free!

I pressed my onstar link to enter into the sweepstakes for a new car. They sent me to an activation specialist that gave me a free 6 month subscription of the safe and sound package. It doesn't have the turn by turn navigation, but it's free!

I will probably do that for my wife. She takes possession of the 2009 Malibu I'm currently driving either Tuesday or Wednesday, when I get my new 2011. Having the security for the time she gets accustomed to the car will be helpful. I know her biggest gripe isn't going to be that, but the impossible blind spots on the Malibu as compared to her Nissan.

I'll then call the XM radio people and see what they can do for her. I haven't needed XM because 95% of the time I'm listening to NPR and my support for those stations is still cheaper (and more valuable to me) than XM. I thought it would be commercial-free radio, but since it isn't I just let it expire.

Please remember - Navigation is just one of the many features you get with Onstar. There are many other great conveniences that you get.

Should it be more reasonable? Definitely. But with the costs I avoid such as AAA, Insurance Discount, Navigation Equipment, etc., it's not as expensive as it seems to be.


From State Farms website:

"State Farm does not actively market new business in Massachusetts and Rhode Island at this time."

So there's no discount for me there. I currently get 20% discount on the comprehensive part of my insurance (National Grange Mutual), so another 5% would be perhaps $20. OnStar would like you to believe it "pays for itself", but it's not even close.

If someone steals this car, I would:

A) Be amazed. These are not a high-theft vehicle. At all.
B) Be happy, because I get a new one.

Buy OnStar because you like it and don't mind spending the money for it. I use "aftermarket" navigation because I like it, it's cheaper for me, and I feel that I have a world of information at my fingertips, and my information is as current or newer than what OnStar may be drawing upon. (I could cite examples of them sending me down roads that were gone or to businesses that were long-closed.)

I have an address to get to, I enter it. Takes less than a minute, something I didn't always get waiting for an OnStar Advisor to answer. If I miss a turn, it tells me and I can see a nice picture of how it's going to fix it for me, or I can make a rational judgment to follow it or just turn around.

I love that it's a free country and we have all these choices.

My 2010 Malibu just turned one year old, so my one year of free Onstar ended. I called Onstar and they wanted $300 + tax for the Directions and Connections plan. They were just about to bill my credit card and I told the representative "I heard that Onstar Offers discounts". I found that out from this forum. Sure enough, she checked into it and I got 1 year of Directions and Connections for $240 + Tax. Just a simple question and I ended up saving about $70 with tax.

It bothered me a little bit that I had to ask for the discount. Why didn't they offer it to me in the first place?

In my opinion, if you have Navigation, it's worth it to spend the extra money for Directions and Connections. That's the feature I use most with Onstar. All the other features are great, but you really don't use them much unless there's an emergency situation. I even use the Directions and Connections to get phone numbers and addresses. It's a lot cheaper than calling 411. And you can even get phone #'s and addresses from your home phone.

So if you're renewing, ask for the discount. You will probably get it.


I just got my credit card bill for the renewal. The tax is ridiculous. They quoted me a price of $240. The total price with tax was $271. That's like a 15% tax. I didn't realize the tax was so high on Onstar Service. I knew it was with the handsfree calling minutes. I wonder why the tax is so high on this service.

On my 2011 Malibu, I paid a little bit (I think it was $100) to get the Bluetooth option. Now I have the hands-free calling that's required in CT and NY (soon elsewhere, I'm sure), plus my cell phone's internal phone book, and lots of other features. When I use it to make a call, the phone number that shows on the receiver's phone CallerID is mine, not some random OnStar number. No monthly fees, no taxes on the BT connection, and WAY MORE minutes of talk time.

I had the BT connection between my phone and my Garmin GPS and it's good for all the info I can see, but the call clarity of the car's microphone and going through the car's sound system is far better than the Garmin.

KenM10759,

No monthly fees, no taxes on the BT connection, and WAY MORE minutes of talk time?




You can’t beat a hand held cell that you can take everywhere you go but if you already have the Safe & Sound Package you can get Unlimited Minutes from Onstar for only $ 10.00 more a month! Many cell phone plans can't beat that without a heafty monthly bill!

I pay for the safe and sound package. I cannot justify the price for the directions package. The price you pay for one year is the price of a decent GPS or nice Dash-Nav. I have a GPS and a smartphone with a GPS. So there is no need for the directions package nowadays for most people. I keep OnStar around for a piece of mind. I live in city where crime is very high. Our city is rated in the top 5 every year for crime and murders it seems like.


KenM10759,
You can’t beat a hand held cell that you can take everywhere you go but if you already have the Safe & Sound Package you can get Unlimited Minutes from Onstar for only $ 10.00 more a month! Many cell phone plans can't beat that without a heafty monthly bill!

I did not know this.. I need to look into this. I keep minutes around for emergencies, traffic report, cellphone's dead or low battery, or if the cellphone is having problems with signal.

Today's portable GPS units are so much more accurate in positioning than what OnStar could ever be that its amazing.

Second, it's true GPS positioning. It's NOT triangulating between 3 cell phone towers of varying signal strength, but actually pulling a signal from a geostationary satellite.



I think you have some mis-conceptions about how the Onstar routing works......or doesn't work. I don't know about previous year models but the 2011 does use "true" GPS tracking. It's "accuracy" is similar to my stand alone GPS.

At an extra $100 per year......or even the discounted $50......I don't think it's a very good value, unless maybe you have lots of $$$ and your main concern is ease of use but it is not the cheesy service that you make it out to be.

Tower triangulation can be off as much as 1/4 mile in many cases and would be pretty much useless for routing purposes.......as it is for 911 locations.

I think you have some mis-conceptions about how the Onstar routing works......or doesn't work. I don't know about previous year models but the 2011 does use "true" GPS tracking. It's "accuracy" is similar to my stand alone GPS.

At an extra $100 per year......or even the discounted $50......I don't think it's a very good value, unless maybe you have lots of $$$ and your main concern is ease of use but it is not the cheesy service that you make it out to be.

Tower triangulation can be off as much as 1/4 mile in many cases and would be pretty much useless for routing purposes.......as it is for 911 locations.

Whatever.

I have a 2009 and a 2011, and no intention of pressing that blue button on either one. I don't care how accurate the system may be, the graphics SUCK.

I recently paid the $89 to Garmin for each of my Garmin GPS units (Zumo 550 and Nuvo 1450T) for lifetime maps. That's all I'll ever need or want. I want no subscriptions at those OnStar prices, thank you.

I never had any problems with the accuracy of Onstar. I just don't think that it's worth anywhere near what they charge for driving directions and yes the graphics are very simplistic. Maybe they would have better luck charging per use instead of a flat rate? I only need driving directions a couple of times a year so a monthly rate just doesn't make sense to me!

Whatever.

I have a 2009 and a 2011, and no intention of pressing that blue button on either one.


That's fine. That is your choice......and I am likely not renew my "turn by turn" when it expires either....BUT......

Blatantly misrepresenting the systems operation and capabilities is quite another matter. It is irresponsible and your "whatever" response is rude.

I agree the graphics suck but they suck on even the best GPS unit you can buy no matter who makes it. The directions on the best GPS unit suck as well. The unit may know where you are located to within inches but it doesn't matter since the location of the place you have entered may not be known within miles. All of that data is based on information gathered from local sources that don't have a huge interest in accuracy. Just had a murder in our region over that very issue. Some idiots were traveling to a location for some criminal enterprise and entered the location in their GPS. The GPS took them to the correct address in the wrong county. They didn't know understand they weren't at the correct place and had an argument and one of them ended up being shot. They were over 100 miles from where they planned to be.

The best GPS is still a human brain and a map.

I get the Safe and Sound plan for one reason. Accident notification. The On Star phone can reach out to cell towers much further than a hand held cell phone so there are fewer No Service areas so it can get in touch when it needs to and it automatically turns on so you don't have to crawl around inside your crumpled car looking for your blue tooth ear piece or cell phone that got blown or knocked into the back seat.

Bill

Bill's reason for having the safe and sound plan is the same as mine. I have onstar for that reason alone. I do not use any of the other features but once in a while such as my cell phone not working or needing to know why traffic is backed up via Traffic reports from DOT.

or needing to know why traffic is backed up via Traffic reports from DOT.

That reminded me of a question I had.............

Are the weather and traffic reports a part of the "basic" safe-and-sound package OR only with the extra traffic routing package ?

I don't remember my Onstar book mentioning either of those services at all.

That reminded me of a question I had.............

Are the weather and traffic reports a part of the "basic" safe-and-sound package OR only with the extra traffic routing package ?

I don't remember my Onstar book mentioning either of those services at all.

The reports are offered with any of the packages OnStar offers, but to use them you have to have OnStar handsfree minutes. On their website you can adjust how big of radius you want of traffic reports, which order to the reports in, and if you want to include stocks too.