2013 Malibu - remote start doesn't work!

[nutcrunch]

Glad to hear nothing was wrong.
Somewhere when we got the car I read to push the lock button twice and then press and hold the start button. That is what we do and never had a problem.
I looked through the owners manual and it doesn't say that, it just says press the lock button and then immediately press and hold the start button.

[Chevrolet Customer Svc]

I remember that, nutcrunch. I still be bad that you had to go through that with your new Malibu. However, I really happy to read you haven’t had any issues with this since the repair was done.

Do you still love the Malibu?

Michelle, Chevrolet Customer Service

[Chevrolet Customer Svc]

@nu213malibu, thank you for taking the time to share the update with us. I’m so happy to read you were able to get this resolved.

Michelle, Chevrolet Customer Service

[nutcrunch]

Originally Posted by Chevrolet Customer Svc

I remember that, nutcrunch. I still be bad that you had to go through that with your new Malibu. However, I really happy to read you haven’t had any issues with this since the repair was done.

Do you still love the Malibu?

Michelle, Chevrolet Customer Service

Oh yea, I definately still love our Malibu. I only have one complaint and that is the easily scratched black interior plastic by the door sills and kick panels. I try to tell the kids and wife to be more careful but I know crap happens.
Other than that, this car is a dream to drive and look at. Absolutely beautiful car.

[Chevrolet Customer Svc]

That’s wonderful, nutcrunch.

Thank you for your honesty about the interior plastic pieces by the door sills.

Thank you for being a part of our family.

Michelle, Chevrolet Customer Service

[itsbmw]

Can't believe the service advisor didn't know you had to press the button twice, it used to say it on the back of the old remotes, you had to do it regardless of if it was already locked. I know the switchblades don't say it. The manual says it too if I remember right.

[nutcrunch]

The manual online does not say to press it twice. Maybe the actual manual that came with the car said to do it. I know I read it somewhere.
I agree though that the service advisor should have known.

[nutcrunch]

We were out tonight and I tried pressing the remote lock once and then pressed and held the remote start button and it started right up. I guess I don't need to press the lock button twice to remote start it afterall.

[jmz768]

I've always used 1 push of the lock followed by pushing and holding the remote start button for 2 seconds. Mine has worked every time.

[Chevrolet Customer Svc]

I’m glad it’s working out for you, nutcrunch. I hope you had a wonderful weekend.

Michelle, Chevrolet Customer Service