Door Lock Actuator Recall? - Page 18 - Chevy Malibu Forum: Chevrolet Malibu Forums
Auto Insurance

» Featured Product
Wheel & Tire Center


ChevyMalibuForum.com is the premier Chevrolet Malibu Forum on the internet. Registered Users do not see the above ads.
Reply
 
Thread Tools Display Modes
Old 02-26-2013, 12:43 PM   #171
greenman
ASE Certified Technician
 
Join Date: Nov 2010
Posts: 1,448
Gallery: 0
Default Re: Door Lock Actuator Recall?

Quote:
Originally Posted by monla View Post
I'm sorry, but I am so glad that it happened to you! One has to have a witness to be taken seriously. I'm going to print out your comments when I go to service this week. Thanks a MILLION!
Fair warning:

If you're looking for warranty coverage under B2B, unless the tech can replicate the problem for himself, you would be completely wasting your time. That's the way it rolls with intermittent issues.

If you want to just pay for it yourself, tell them to replace the latch (a dealer charges over $200).
greenman is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 02-27-2013, 10:07 AM   #172
monla
CMF Rookie Member
2010 Malibu 1LT
Mocha
 
Join Date: Feb 2013
Posts: 11
Gallery: 0
Default Re: Door Lock Actuator Recall?

[quote=greenman;107058]Fair warning:

Oh my thanks for the warning. I'll have them try and if they have no success I'll follow:
Quote:
the How-To section about using aftermarket actuators to completely bypass the defective-by-design
that DrivenDaily referred to.

I'd try your
Quote:
Have you tried squirting white silicone grease (walmart or any auto parts store) into the latch?
but then I'd run the risk of it being the latch, which due to the sporatic nature of this problem, I suspect.
monla is offline   Reply With Quote Quick reply to this message
Old 03-18-2013, 10:28 AM   #173
monla
CMF Rookie Member
2010 Malibu 1LT
Mocha
 
Join Date: Feb 2013
Posts: 11
Gallery: 0
Default Re: Door Lock Actuator Recall?

I took my 2010 Malibu LT in for service. I took copies of several of the e-mails in this stream but the service advisor was not interested in seeing the conversation. He said they would test the lock. They replaced the lock and the paperwork said "no/incorrect communication--internal failure". At first they said it was covered under warranty but have since called to say they will be charging me $100 since warranty has expired. After re-reading gamester5, I think I will see if I can get that reduced. Not too happy after re-reading DrivenDaily "still the same basic part" but we'll see what happens.
monla is offline   Reply With Quote Quick reply to this message
Old 03-19-2013, 04:14 AM   #174
DrivenDaily
Administrator
2011 3.6/ A6 LTZ
Red Jewel Tintcoat
 
DrivenDaily's Avatar
 
Join Date: Dec 2009
Location: Kentucky
Posts: 10,006
Gallery: 6
Garage
Default Re: Door Lock Actuator Recall?

If they said in writing that it was covered under warranty and/or if you have the concern noted before warranty expired, you should be able to get them to waive the $100. I'm not there so I don't know all the details and what was said, etc, so you'll have to fight that battle, but it's one worth considering.
__________________

'11 LTZ, born Aug 2010, Fairfax, KS

V6/A6, Red Jewel Tintcoat / Cocoa-Cashmere, Sunroof
Mods: WeatherTech mats, CHMSL Pulser

How-to: LEDs in mirrors :: How-to: 1-Wipe Wash
How-to: Remote express windows up/down


Traded: '09 2LT Black Granite Metallic V6 / A6 at 20,058 miles
Lost: '11 LTZ RJT V6 / A6 in flood at 44K miles
Muffler mod on '09
DrivenDaily is online now   Reply With Quote Quick reply to this message
Old 03-20-2013, 12:04 PM   #175
monla
CMF Rookie Member
2010 Malibu 1LT
Mocha
 
Join Date: Feb 2013
Posts: 11
Gallery: 0
Default Re: Door Lock Actuator Recall?

Quote:
Originally Posted by DrivenDaily View Post
If they said in writing that it was covered under warranty and/or if you have the concern noted before warranty expired, you should be able to get them to waive the $100. I'm not there so I don't know all the details and what was said, etc, so you'll have to fight that battle, but it's one worth considering.
I had complained the two previous times that it happened but they did not write it down. Im learning; (one) now I'm going to the same service guy each time and (two) I need to make sure they write these things down.
monla is offline   Reply With Quote Quick reply to this message
Old 03-22-2013, 09:41 AM   #176
yomik
CMF Rookie Member
 
Join Date: Apr 2012
Posts: 4
Gallery: 0
Default Re: Door Lock Actuator Recall?

What a POS this is.........let me name the ways besides the Actuator:

- water leaks on drivers side
- recalls of Herculean proportions
- click in front end when turning
- replaced the fobs already
- hesitation at high speed


3 words.....by Japanese engineered
yomik is offline   Reply With Quote Quick reply to this message
Old 03-22-2013, 02:15 PM   #177
DrivenDaily
Administrator
2011 3.6/ A6 LTZ
Red Jewel Tintcoat
 
DrivenDaily's Avatar
 
Join Date: Dec 2009
Location: Kentucky
Posts: 10,006
Gallery: 6
Garage
Default Re: Door Lock Actuator Recall?

Japanese engineering isn't to blame. The decided to combine the latch and actuator, which by itself isn't an issue, but putting the actuator motor in the housing and having the contacts touch instead of soldering them is basically what causes the failures.

If/when mine fail I'm installing aftermarket units that bypass the failure-prone stock versions.

The water leaks - is that from a sunroof or something else?

Recalls? I've never had one. I owned an '09 and now an '11.

The fobs are notorious for failing, but if ya know how to do even the simplest repairs you can fix it yourself and save a lot of $$. I added the KeylessFix.com contact inserts to mine and that cured the problem immediately.

Hesitation - 4-cylinder or V6? Both suffer from the same drive-by-wire issues. Slow to respond to pedal input, slow to shift to another gear, slow to downshift when you goose it. Is that the hesitation you speak of, or something else?

Before we get too far off-topic, if there is going to be a lengthy discussion of your issues, please start a new thread.
__________________

'11 LTZ, born Aug 2010, Fairfax, KS

V6/A6, Red Jewel Tintcoat / Cocoa-Cashmere, Sunroof
Mods: WeatherTech mats, CHMSL Pulser

How-to: LEDs in mirrors :: How-to: 1-Wipe Wash
How-to: Remote express windows up/down


Traded: '09 2LT Black Granite Metallic V6 / A6 at 20,058 miles
Lost: '11 LTZ RJT V6 / A6 in flood at 44K miles
Muffler mod on '09
DrivenDaily is online now   Reply With Quote Quick reply to this message
Old 03-27-2013, 09:39 AM   #178
monla
CMF Rookie Member
2010 Malibu 1LT
Mocha
 
Join Date: Feb 2013
Posts: 11
Gallery: 0
Default Re: Door Lock Actuator Recall?

Quote:
Originally Posted by DrivenDaily View Post
If they said in writing that it was covered under warranty and/or if you have the concern noted before warranty expired, you should be able to get them to waive the $100. I'm not there so I don't know all the details and what was said, etc, so you'll have to fight that battle, but it's one worth considering.
Oh yes "that battle", the Service Tech said the $100 is the deductible for the expired warranty?? What deductible? When I received the "bill" for the $100, it was a short letter from the "warranty administrator" asking for the $100 attached to a copy of the original invoice that shows "N/C" all over it. The letter says "the repairs are no longer covered by the factory warranty...the factory will cover the cost of the repairs less $100 participation from you the customer". So I called the Head of the Service Dept to ask about this "deductible" or "participation" and really no "invoice" just a letter. He said I did not have to pay the $100, that I had my car, but that the $100 would fall on the Service Tech, as it was his error. During our conversation he also said something to the effect that other kinds of cars have these problems. At that point, I was truly sorry that I had purchased a Malibu, my first Chevy. Why did I buy it? It had a great SAFETY write-up; what a crock! I have NEVER had a car that had door lock problems, and now I have no respect for this dealership that wants to make light of this problem. I have had VWs, Toyotas, Hondas, Fords and a Saturn....not one door lock did not open EVER. And as for that pesky $100, the Service Tech is a nice enough guy and we all make mistakes (me in buying a Chevy) so I'll sent my $100 so that he doesn't have to eat it.
monla is offline   Reply With Quote Quick reply to this message
Old 03-27-2013, 12:08 PM   #179
DrivenDaily
Administrator
2011 3.6/ A6 LTZ
Red Jewel Tintcoat
 
DrivenDaily's Avatar
 
Join Date: Dec 2009
Location: Kentucky
Posts: 10,006
Gallery: 6
Garage
Default Re: Door Lock Actuator Recall?

He won't - it'll come out of the dealerships. It's not likely they can force him to pay for that.
__________________

'11 LTZ, born Aug 2010, Fairfax, KS

V6/A6, Red Jewel Tintcoat / Cocoa-Cashmere, Sunroof
Mods: WeatherTech mats, CHMSL Pulser

How-to: LEDs in mirrors :: How-to: 1-Wipe Wash
How-to: Remote express windows up/down


Traded: '09 2LT Black Granite Metallic V6 / A6 at 20,058 miles
Lost: '11 LTZ RJT V6 / A6 in flood at 44K miles
Muffler mod on '09
DrivenDaily is online now   Reply With Quote Quick reply to this message
Old 04-14-2013, 05:09 PM   #180
TA Tom
CMF Rookie Member
 
Join Date: Feb 2009
Posts: 16
Gallery: 0
Default Re: Door Lock Actuator Recall?

Has there been updates to the power lock actuators? Seems everytime I check there's a different set of part numbers and prices.

Latest part numbers:
22865518
22865519
22865520
22865521
TA Tom is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply


Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Chevy Malibu Forum: Chevrolet Malibu Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
driver and passanger pwr door lock issues nighthawk Problems/Service Issues/Troubleshooting (Generations 5 & 6) 10 08-30-2014 03:35 AM
Car Door wont lock or unlock ADreisow Problems/Service Issues/Troubleshooting (Generation 7) 26 01-24-2014 11:11 AM
Power door lock issue solved rf overlord Problems/Service Issues/Troubleshooting (Generations 5 & 6) 7 08-30-2011 11:00 PM
door lock help wide open 97 General Discussion (Generation 7) 5 09-13-2009 11:18 AM
Clunk in a door lock when opening the door Yury Problems/Service Issues/Troubleshooting (Generation 7) 6 03-27-2009 07:05 AM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 05:58 AM.



Powered by vBulletin®. Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
The Chevy Malibu Logo, Chevy Malibu Typeface and Chevy Logo are Trademark General Motors. We are in no way affiliated with General Motors, we are simply an enthusiasts' site.