I thought I share our experience with our new Malibu purchased on Memorial Day.
First, on the drive home on the highway from the dealership, a terrible shimmy, long story short, back to the dealership for proper alignment. Picked it up next day, rides smooth, got her home in the garage......looked at her more closely, hail damage. About 7 spots in all, on the roof and on the chrome pieces around the passenger door. (The cars on the lot were all dirty from a previous rain storm so we did not see the damage until the car was clean.) The dealership did not disclose the hail damage.
Called the salesman and back to the dealership for dent repair....picked up the car last night, looks good, all dents gone, take it back home......get in the garage, look up and the headliner has dropped down and the passenger side door pillar has a huge bulge! Unbelievable!!!
My husband lost it.....he emailed our salesperson that he wanted out of the deal and our trade-in back.
Conclusion.....because the dealership did not disclose the hail damage, they are trading us and giving us another Malibu, with the same exact options + chrome wheels and tint. We are picking it up tonight Hopefully this will be the end of it and we can enjoy our new Malibu!
First, on the drive home on the highway from the dealership, a terrible shimmy, long story short, back to the dealership for proper alignment. Picked it up next day, rides smooth, got her home in the garage......looked at her more closely, hail damage. About 7 spots in all, on the roof and on the chrome pieces around the passenger door. (The cars on the lot were all dirty from a previous rain storm so we did not see the damage until the car was clean.) The dealership did not disclose the hail damage.
Called the salesman and back to the dealership for dent repair....picked up the car last night, looks good, all dents gone, take it back home......get in the garage, look up and the headliner has dropped down and the passenger side door pillar has a huge bulge! Unbelievable!!!
My husband lost it.....he emailed our salesperson that he wanted out of the deal and our trade-in back.
Conclusion.....because the dealership did not disclose the hail damage, they are trading us and giving us another Malibu, with the same exact options + chrome wheels and tint. We are picking it up tonight Hopefully this will be the end of it and we can enjoy our new Malibu!