2011 won't move forward - Chevy Malibu Forum: Chevrolet Malibu Forums
Auto Insurance

» Featured Product
Wheel & Tire Center


ChevyMalibuForum.com is the premier Chevrolet Malibu Forum on the internet. Registered Users do not see the above ads.
Reply
 
Thread Tools Display Modes
Old 12-12-2012, 04:06 AM   #1
jimmyp
CMF Rookie Member
2011 Malibu 1LT
imperial blue
 
Join Date: Dec 2012
Location: New York
Posts: 12
Gallery: 0
Default 2011 won't move forward

Hi, i'm new to the forum, and unfortunately, not for a good reason. Our 2011 Malibu just lost all forward drive and I was wondering if i was just unlucky or if this a malibu problem. I guess I should have come here before buying it. This is one week after replacing the crap firestones on it that wore out in less than 20000 miles. This is on top of the poor fuel economy it has had since it was new, we average right around 20 mpg, not too good for a 4 cylinder. Hopefully, i'll find some good tips here to turn around an otherwise crappy ownership experience.
jimmyp is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 12-12-2012, 04:56 AM   #2
DrivenDaily
Administrator
2011 3.6/ A6 LTZ
Red Jewel Tintcoat
 
DrivenDaily's Avatar
 
Join Date: Dec 2009
Location: Kentucky
Posts: 10,108
Gallery: 6
Garage
Default Re: 2011 won't move forward

Moved from Introduction area since you're actually asking for help with an issue more than introducing yourself. I also changed the title for you so it'll generate a little more traffic.

2011 with less than 3/36 means it's covered under warranty. Poor mileage might be a symptom of what caused the failure.
__________________

'11 LTZ, born Aug 2010, Fairfax, KS

V6/A6, Red Jewel Tintcoat / Cocoa-Cashmere, Sunroof
Mods: WeatherTech mats, CHMSL Pulser

How-to: LEDs in mirrors :: How-to: 1-Wipe Wash
How-to: Remote express windows up/down


Traded: '09 2LT Black Granite Metallic V6 / A6 at 20,058 miles
Lost: '11 LTZ RJT V6 / A6 in flood at 44K miles
Muffler mod on '09
DrivenDaily is online now   Reply With Quote Quick reply to this message
Old 12-12-2012, 11:50 AM   #3
Chevrolet Customer Svc
Verified Chevy Representatives
 
Chevrolet Customer Svc's Avatar
 
Join Date: Aug 2010
Posts: 2,658
Gallery: 0
Default Re: 2011 won't move forward

@jimmyp, I’m sorry to read about your situation with your Malibu. DrivenDaily is correct, under normal circumstances this is something that would be covered under the Powertrain warranty.

Michelle, Chevrolet Customer Service
__________________

Available Monday-Friday

Chevrolet Customer Svc is offline   Reply With Quote Quick reply to this message
Old 12-13-2012, 12:11 PM   #4
jimmyp
CMF Rookie Member
2011 Malibu 1LT
imperial blue
 
Join Date: Dec 2012
Location: New York
Posts: 12
Gallery: 0
Default Re: 2011 won't move forward

I know that its covered under warranty, it's just disappointing that it happened with less than 20 k, and makes me wonder about future reliability. I hope Chevy is willing to extend the warranty out to 10/100 so we don't have to worry about it happening again.
jimmyp is offline   Reply With Quote Quick reply to this message
Old 12-13-2012, 10:27 PM   #5
Silenze
CMF Senior Member
2012 Malibu 1LT
Silver / Titanium
 
Join Date: Mar 2012
Location: WI
Posts: 119
Gallery: 0
Default Re: 2011 won't move forward

Powertrain:
Coverage is for the first 5 years or 100,000 miles, whichever comes first.
__________________

-SiLenZe- Mods: cabin air filter
Silenze is offline   Reply With Quote Quick reply to this message
Old 12-14-2012, 08:38 AM   #6
Chevrolet Customer Svc
Verified Chevy Representatives
 
Chevrolet Customer Svc's Avatar
 
Join Date: Aug 2010
Posts: 2,658
Gallery: 0
Default Re: 2011 won't move forward

I completely and honestly understand your disappointment with your Malibu, jimmyp. I apologize on behalf of Chevrolet for your experience. General Motors works diligently to provide a high quality product that we hope will exceed your expectations. However, when dealing with a mechanical part, there is always a chance something might fail. That is something we cannot speculate on, and why we do provide a warranty on that item of 12 months, or 12,000 miles, whichever comes first.

Please, let me know how things are going once you get your vehicle back from the dealership.

Michelle, Chevrolet Customer Service
__________________

Available Monday-Friday

Chevrolet Customer Svc is offline   Reply With Quote Quick reply to this message
Old 12-18-2012, 06:57 PM   #7
jimmyp
CMF Rookie Member
2011 Malibu 1LT
imperial blue
 
Join Date: Dec 2012
Location: New York
Posts: 12
Gallery: 0
Default Re: 2011 won't move forward

Spoke to the dealership today, GM would like to rebuild the transmission, I told them I wasn't interested in having a rebuilt tranny in my car at 19k miles and would like it replaced. I told them i would accept a rebuild if they would extend the warranty for me,but they dont want to do that either.I guess I'll have to wait and see what the regional rep has to say.
jimmyp is offline   Reply With Quote Quick reply to this message
Old 12-31-2012, 05:17 PM   #8
jimmyp
CMF Rookie Member
2011 Malibu 1LT
imperial blue
 
Join Date: Dec 2012
Location: New York
Posts: 12
Gallery: 0
Default Re: 2011 won't move forward

Well it's been 3 weeks and still no car back, apparently they are still waiting on the parts. I wouldn't have thought it would be so hard to get parts for a current model car. I guess we will see what the New Year brings. I emailed my salesman for a trade in value, but I didn't get a response. If I could get a decent trade in value I would just get a 2013 and be done with it.
jimmyp is offline   Reply With Quote Quick reply to this message
Old 12-31-2012, 05:48 PM   #9
greenman
ASE Certified Technician
 
Join Date: Nov 2010
Posts: 1,448
Gallery: 0
Default Re: 2011 won't move forward

Hope they gave you a nice loaner at least. I still don't get why they don't just swap trannys out like most any other part.

Last edited by greenman; 01-01-2013 at 12:54 PM.
greenman is offline   Reply With Quote Quick reply to this message
Old 01-01-2013, 06:14 AM   #10
jimmyp
CMF Rookie Member
2011 Malibu 1LT
imperial blue
 
Join Date: Dec 2012
Location: New York
Posts: 12
Gallery: 0
Default Re: 2011 won't move forward

They gave me a Cruze as a loaner. One nice thing about the Cruze is that it gets the kind of gas mileage I thought the malibu would, although its not as nice a car as the Malibu. Hopefully, when i get my car back they will have fixed the tranny, and found out why the fuel mileage was so poor. 20 mpg just doesn't cut it.
jimmyp is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply


Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Chevy Malibu Forum: Chevrolet Malibu Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Car jerks forward at stop light pFrancisco Problems/Service Issues/Troubleshooting (Generation 7) 3 09-10-2014 01:29 PM
2011 1lt Rtarr New Member Introduction 2 01-25-2012 10:17 AM
Rear wiper motor works but wiper trying but doesnt move ectar Problems/Service Issues/Troubleshooting (Generations 5 & 6) 6 10-12-2011 09:19 AM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 07:06 PM.



Powered by vBulletin®. Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
The Chevy Malibu Logo, Chevy Malibu Typeface and Chevy Logo are Trademark General Motors. We are in no way affiliated with General Motors, we are simply an enthusiasts' site.