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Old 10-03-2011, 01:44 PM   #1
firstladyglam622
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Default Service Traction/Service ESC

I just purchased a 09 Malibu LTZ a little over 2 weeks ago and just the other day the light to the traction icon comes up and then it flashes "Service Traction, Service ESC" It also makes a kind of stutter. It shut off as I was backing out of a parking spot in a shopping center. I restarted the car and went home. As I started it up again to leave later that night it started, and gave a "stutter" and the engine just turned off. The radio, lights everything was on. The car just cut off. Next morning...the car was fine. I have a 30day warranty on the transmission and engine. I dont have money to get it checked out yet by a Chevy Service Dept and Id like to see if it has anything to do with the trans or engine before the thirty days is up. The dealer where I purchased is basically giving me the run around. I will be paying them a visit tho.But has anyone had this problem or has any knowledge about what it could be.
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Old 10-03-2011, 02:08 PM   #2
greenman
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Default Re: Service Traction/Service ESC

Could be the infamous fretting corrosion issue:


Service Information 2009 Chevrolet Malibu | Malibu (VIN Z) Service Manual | Document ID: 2335331
--------------------------------------------------------------------------------

#09-06-03-004B: Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules (Disconnect Affected Connector and Apply Dielectric Lubricant) - (Sep 1, 2009)


Subject: Intermittent No Crank/No Start, No Module Communication, MIL, Warning Lights, Vehicle Messages or DTCs Set by Various Control Modules (Disconnect Affected Connector and Apply Dielectric Lubricant)


Models: 2005-2010 GM Passenger Cars and Trucks (including Saturn)

2005-2010 HUMMER H2, H3

2005-2009 Saab 9-7X




--------------------------------------------------------------------------------

This bulletin is being revised to update the subject line and Condition information. Please discard Corporate Bulletin Number 09-06-03-004A (Section 06 - Engine).


--------------------------------------------------------------------------------

Condition
Some customers may comment on any of the following conditions:

An intermittent no crank/no start

Intermittent malfunction indicator lamp (MIL) illumination

Intermittent service lamp illumination

Intermittent service message(s) being displayed

Cause
This condition may be caused by a buildup of nonconductive insulating oxidized debris known as fretting corrosion, occurring between two electrical contact surfaces. This may be caused by any of the following conditions:

Vibration

Thermal cycling

Poor connection/terminal retention

Micro motion

A connector, component or wiring harness not properly secured resulting in movement

On low current signal circuits this condition may cause high resistance, resulting in intermittent connections.

On high current power circuits this condition may cause permanent increases in the resistance and may cause a device to become inoperative.

Representative List of Control Modules
The following is only a representative list of control modules that may be affected by this condition and does not include every possible module for every vehicle.

Blower Control Module

Body Control Module (BCM)

Communication Interface Module (CIM)

Cooling Fan Control Module

Electronic Brake Control Module (EBCM)

Electronic Brake and Traction Control Module (EBTCM)

Electronic Suspension Control (ESC) Module

Engine Control Module (ECM)

Heating, Ventilation and Air Conditioning (HVAC) Control Module

Inflatable Restraint Sensing and Diagnostic Module (SDM)

Powertrain Control Module (PCM)

Remote Control Door Lock Receiver (RCDLR)

Transmission Control Module (TCM)

Correction
Important: DO NOT replace the control module, wiring or component for the following reasons:

The condition is intermittent and cannot be duplicated.

The condition is present and by disconnecting/reconnecting the connector the condition can no longer be duplicated.


Use the following procedure to correct the conditions listed above.

Install a scan tool and perform the Diagnostic System Check - Vehicle. Retrieve and record any existing history or current DTCs from all of the control modules (refer to SI).
⇒ If any DTC(s) are set, refer to Diagnostic Trouble Code (DTC) List - Vehicle to identify the connector(s) of the control module/component which may be causing the condition (refer to SI).

⇒ If DTCs are not set, refer to Symptoms - Vehicle to identify the connector(s) of the control module/component which may be causing the condition (refer to SI).

When identified, use the appropriate DTC Diagnostics, Symptoms, Schematics, Component Connector End Views and Component Locator documents to locate and disconnect the affected harness connector(s) which are causing the condition.
Note: Fretting corrosion looks like little dark smudges on electrical terminals and appear where the actual electrical contact is being made. In less severe cases it may be unable to be seen or identified without the use of a magnifying glass.





Important: Use ONLY a clean nylon brush that is dedicated to the repair of the conditions in this bulletin.

DO NOT apply an excessive amount of dielectric lubricant to the connectors as hydrolock may result when attempting to mate the connectors.


With a one-inch nylon bristle brush, apply dielectric lubricant to both the module/component side and the harness side of the affected connector(s).
Reconnect the affected connector(s) and wipe away any excess lubricant that may be present.
Attempt to duplicate the condition by using the following information:
- DTC Diagnostic Procedure

- Circuit/System Description

- Conditions for Running the DTC

- Conditions for Setting the DTC

- Diagnostic Aids

- Circuit/System Verification

⇒ If the condition cannot be duplicated, the repair is complete.

⇒ If the condition can be duplicated, then follow the appropriate DTC, Symptom or Circuit/System Testing procedure (refer to SI).

Repair Order Documentation
Important: The following information MUST be documented on the repair order. Failure to do so may result in a chargeback.

Customer vehicle condition.

Was a Service Lamp or Service Message illuminated? If yes, specify which Service Lamp or Service Message.

Was a DTC(s) set? If yes, specify which DTC(s) were set.

After following the procedure contained within this bulletin, could the condition be duplicated?

⇒ If the condition was not duplicated, then document the affected module/component connector name and number on the repair order.

If the condition was duplicated after the procedure contained within this bulletin was followed, and additional diagnosis led to the replacement of a module or component, the SI Document ID Number MUST be written on the repair order.



2011 General Motors Corporation. All rights reserved.
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Old 10-04-2011, 03:48 AM   #3
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Cool Re: Service Traction/Service ESC

Quote:
Originally Posted by firstladyglam622 View Post
I just purchased a 09 Malibu LTZ a little over 2 weeks ago and just the other day the light to the traction icon comes up and then it flashes "Service Traction, Service ESC" It also makes a kind of stutter. It shut off as I was backing out of a parking spot in a shopping center. I restarted the car and went home. As I started it up again to leave later that night it started, and gave a "stutter" and the engine just turned off. The radio, lights everything was on. The car just cut off. Next morning...the car was fine. I have a 30day warranty on the transmission and engine. I dont have money to get it checked out yet by a Chevy Service Dept and Id like to see if it has anything to do with the trans or engine before the thirty days is up. The dealer where I purchased is basically giving me the run around. I will be paying them a visit tho.But has anyone had this problem or has any knowledge about what it could be.
Quote:
Originally Posted by greenman View Post
Could be the infamous fretting corrosion issue:

<Snip>

Note: Fretting corrosion looks like little dark smudges on electrical terminals and appear where the actual electrical contact is being made. In less severe cases it may be unable to be seen or identified without the use of a magnifying glass.

<Snip>

2011 General Motors Corporation. All rights reserved.
Fretting is a very possible cause. I have a question for you, though. Did the weather suddenly go from hot to cold and maybe even go from clear to raining hard? Earlier this year the weather went from hot, humid, and clear to cold and rainy, losing about 20*F in as many minutes. When I headed home, my '11 started but I had a slew of lights and messages. The traction was off and wouldn't turn on, the ESC was off and wouldn't turn on, the traction light on the dash was on, and the DIC said that engine power was reduced. It is a V6 and it drove like it had a 3-cylinder! Called the service department the next morning and they had never heard of it. Took it in the next day - nothing could be found.

I believe that the sudden change in humidity caused the moisture to settle out on anything it could, causing issues with the computer(s) and resulting in what I experienced. But that's just conjecture and theory since I can't prove it.

If the weather wasn't an issue in your case then stick with the learned input you get from Rodents, et al. And please post whatever you find out about this condition. We'll all benefit.
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Old 10-04-2011, 12:11 PM   #4
greenman
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Default Re: Service Traction/Service ESC

Quote:
Originally Posted by firstladyglam622 View Post
I just purchased a 09 Malibu LTZ a little over 2 weeks ago and just the other day the light to the traction icon comes up and then it flashes "Service Traction, Service ESC" It also makes a kind of stutter. It shut off as I was backing out of a parking spot in a shopping center. I restarted the car and went home. As I started it up again to leave later that night it started, and gave a "stutter" and the engine just turned off. The radio, lights everything was on. The car just cut off. Next morning...the car was fine. I have a 30day warranty on the transmission and engine. I dont have money to get it checked out yet by a Chevy Service Dept and Id like to see if it has anything to do with the trans or engine before the thirty days is up. The dealer where I purchased is basically giving me the run around. I will be paying them a visit tho.But has anyone had this problem or has any knowledge about what it could be.
Probably not going to be the engine or trans.

For starters, the car needs to be scanned for ABS codes. You may have bought a car with a several hundred dollar problem.

Do you have a return option on that car? If yes, I'd be tempted to exercise it & next time you buy a used car factor in an extended warranty. My 2 cents.
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Old 10-04-2011, 05:40 PM   #5
firstladyglam622
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Default Re: Service Traction/Service ESC

I dont have the option to return the vehicle. No refunds/returns. The weather was about 90-85 degrees. I live in South Florida so...its pretty warm. There was no big change in the weather. I going to have the car checked out tomorrow morning. Diagnostic. I did speak to a cousin of mine who is a certified mech and has his own shop. He was the first to say that he believes its a transmission problem. Pepboys said the same. I called two Chevy Service Centers and they do not believe it necessarily has anything to do with the trans. One said he believes it is a fuel problem since the car is starting back up after it stops. I went to AutoZone to see if I could get it scanned and the man there told me that the scanners are for when u have a check engine light. And we spoke he also said he doesnt believe its a trans problem. But my question is....traction and stability have to do with the wheels, so why is the car turning off? Its driving perfect now, but Im still going to have it checked in the AM just to find out what actually is going on. Hope its nothing TOO major because I already replaced a trans in my old 99 accord...bought this car to stop the problems, only to have more. I dont have money for all these repairs. But I will keep everyone posted (anyone who cares) cause I know it can be helpful to anyone else who may have a similar problem in the future. THANKS!
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Old 10-04-2011, 09:19 PM   #6
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Default Re: Service Traction/Service ESC

Quote:
Originally Posted by firstladyglam622 View Post
I went to AutoZone to see if I could get it scanned and the man there told me that the scanners are for when u have a check engine light.
I doubt those retailers have ABS code readers. There are many codes that won't illuminate the CEL as the CEL is intended for emissions-related issues. Take any info you receive from auto store clerks with a grain of salt.

Quote:
But my question is....traction and stability have to do with the wheels, so why is the car turning off?
You could have two distinct problems. We just don't have near enough info to do much but guess at your problem/s. Checking for codes is always the correct starting point when diagnosing. If no codes are found, that is also an important clue.

Last edited by greenman; 10-05-2011 at 12:40 PM.
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Old 10-05-2011, 11:17 AM   #7
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Default Re: Service Traction/Service ESC

I'm glad to see you are planning to work with your dealer. Please keep me posted on your progress. In the meantime, feel free to contact me with any questions. Thank you!

Joey, GM Customer Service
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Old 10-06-2011, 04:58 PM   #8
firstladyglam622
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Default Re: Service Traction/Service ESC

Okay...Here's the deal. I was basically sold a used lemon. I took the car to the Chevy Service Dept and they did a diagnostic on the vehicle and they found 21 codes from the scan. I was told that they can not tell me exactly why the car is shutting off because there are so many codes that they would need to dig deeper. It would cost me an extra 71 bucks and it would be a waste when the dealer should be fixing the car. I was told what they found and the paper they gave me was enough proof for the dealer to fix the car. But they did tell me that there was a piece of a can, YES! a piece of a can used to tighten a loose battery terminal. And that could have caused a lot of the problems that I was experiencing. They fixed that for me and told me to drive the car and see if its any better. The bulb for the check engine light either went out or was removed. I believe it was removed. They suggested that we return the car. My dad contacted a lawyer immediately as we were driving out of the service center. Saw the lawyer and he contacted the President of the "dealership" and of course they didnt hang up the phone in his face. He promised to fix the car. We went and asked for a refund on the down payment of the vehicle. He declined. He said that he could put in me in another car or fix the car for me. I argued that...How could I ever trust you to fix a car that has so many problems that will be a deficit to you? You had to know the car had some kind of problem. I informed them that I dont trust them and I know they overcharged me for the car, there was no fee from the bank, that I know it was purchased from an auction, that it was illegal for them to not give me the documents that I signed, and illegal for "whoever" removed the check engine light bulb. But he still refused to refund the money. So we left the car, told them to fix it and if it wasnt up to par, that he'd see what would happen. #LAWSUIT!
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Old 10-06-2011, 08:00 PM   #9
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Default Re: Service Traction/Service ESC

Quote:
Originally Posted by firstladyglam622 View Post
The bulb for the check engine light either went out or was removed. I believe it was removed.
You wouldn't be the first to have that crap happen to them. The lamp is an smd type & soldered onto the circuit board so someone probably cut one the the leads.

You can buy a code reader now for about 20 bucks now & check for codes yourself right on the lot.

Also, the instrument panel lamps are all tested at key on. Every one should come on at that time.

Last edited by greenman; 10-06-2011 at 08:06 PM.
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Old 08-27-2012, 03:41 PM   #10
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Default Re: Service Traction/Service ESC

Quote:
Originally Posted by DrivenDaily View Post
Fretting is a very possible cause. I have a question for you, though. Did the weather suddenly go from hot to cold and maybe even go from clear to raining hard? Earlier this year the weather went from hot, humid, and clear to cold and rainy, losing about 20*F in as many minutes. When I headed home, my '11 started but I had a slew of lights and messages. The traction was off and wouldn't turn on, the ESC was off and wouldn't turn on, the traction light on the dash was on, and the DIC said that engine power was reduced. It is a V6 and it drove like it had a 3-cylinder! Called the service department the next morning and they had never heard of it. Took it in the next day - nothing could be found.

I believe that the sudden change in humidity caused the moisture to settle out on anything it could, causing issues with the computer(s) and resulting in what I experienced. But that's just conjecture and theory since I can't prove it.

If the weather wasn't an issue in your case then stick with the learned input you get from Rodents, et al. And please post whatever you find out about this condition. We'll all benefit.
This is EXACTLY what is going on with my car. We had Hurricane Isaac fly by and bring the worst feeder bands I've ever seen. I went out Sunday in the car and I didn't drive through standing water but it was still wet and I lost traction a couple of times. Actually, I remember hitting some water near the curbs and having that splash all over the place. Then when I got home, I let the car sit in the driveway and the worst of the rain and winds came through. We even lost power for a bit. Anyway, I went in it this morning to go to work and it started and the rpm needle was bouncing lower and lower and it was shuddering and it turned off. Now, the traction off light is lit, the ESC off and Traction off message comes up. The weather went from high 80s (Friday) to the low 70s (Sunday) and all that water blew all around and under my car. I'm hoping it just needs to dry out and that it will be fine.
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