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Binding in Electric Power Steering

38K views 26 replies 11 participants last post by  Anthony 
So helping/trying to help out a family member with a 2009 Malibu with an electric steering problem.

Started out as intermittent binding/lack of power steering and has now manifested itself into no power assist what so ever.

Apparently this issue has been recalled on many of the Mailibu's up to and including 2009, however, the car in question is not involved in the recall for some reason.

Dealer and phone calls to Chevy have been of no use. Was told "off the record" that GM cannot do anything as they are waiting for a recall notice on the rest of the models with electric power steering problems.

Dealer wants like $1500 for the repair, there is no help being offered by GM. What is going on here??

This electric steering is a "known" problem, has been addressed for many of the models, but apparently is a larger subset of cars then were recalled.

This is a serious SAFETY issue and GM is dragging their feet again. GM does not need NTHSA to force a recall to solve these issues, even offering to pay at least 50% of the repair even if this in not recalled.

Why would anyone want to continue to own, much less buy another car from a manufacturer that has already had their head handed to them for the ignition switch issues and the lack of action, now you have a signifigant steering problem and everyone is pointing fingers.

Anyone know the real story here and why GM is sitting on their hands?

This is not a maintenance issue and the electric power assist for the steering should not be intermittent and/or outright fail.

Any comments would be appreciated.
 
The problem here is this is not likely an isolated case.

For some reason, this car fell outside of the recall window when it appears to suffer from and have the exact same problems outlined in the recall.

Was this just an administrative error or a mix up in numbers?

What this car outfitted with some "new and improved" steering system mid model year?

But what does not make sense is GM claims they would be more proactive and responsive with safety related issues in the face of the ignition switch fiasco.

But again they seem to be stymied and stonewalling as well as unable to make a decision on something that seems to obviously be related to a large batch of "known" problems.

Not sure BBB or a Class Action Lawsuit is the answer. The car is not safely drivable at this point without any power steering assist. Finances are and issue in this situaiton and there is no help from GM in anyway.

Also do you sink $1500 into a steering repair to then have another major problem a few months out? You cannot easily sell the car as is either.

So there is a pretty bad "Catch 22" situation here.

Not sure it I would rather fight with GM or the IRS over something. At least the IRS will make a decision, even if it is wrong, but at least they take a stand!
 
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