So helping/trying to help out a family member with a 2009 Malibu with an electric steering problem.
Started out as intermittent binding/lack of power steering and has now manifested itself into no power assist what so ever.
Apparently this issue has been recalled on many of the Mailibu's up to and including 2009, however, the car in question is not involved in the recall for some reason.
Dealer and phone calls to Chevy have been of no use. Was told "off the record" that GM cannot do anything as they are waiting for a recall notice on the rest of the models with electric power steering problems.
Dealer wants like $1500 for the repair, there is no help being offered by GM. What is going on here??
This electric steering is a "known" problem, has been addressed for many of the models, but apparently is a larger subset of cars then were recalled.
This is a serious SAFETY issue and GM is dragging their feet again. GM does not need NTHSA to force a recall to solve these issues, even offering to pay at least 50% of the repair even if this in not recalled.
Why would anyone want to continue to own, much less buy another car from a manufacturer that has already had their head handed to them for the ignition switch issues and the lack of action, now you have a signifigant steering problem and everyone is pointing fingers.
Anyone know the real story here and why GM is sitting on their hands?
This is not a maintenance issue and the electric power assist for the steering should not be intermittent and/or outright fail.
Any comments would be appreciated.
Started out as intermittent binding/lack of power steering and has now manifested itself into no power assist what so ever.
Apparently this issue has been recalled on many of the Mailibu's up to and including 2009, however, the car in question is not involved in the recall for some reason.
Dealer and phone calls to Chevy have been of no use. Was told "off the record" that GM cannot do anything as they are waiting for a recall notice on the rest of the models with electric power steering problems.
Dealer wants like $1500 for the repair, there is no help being offered by GM. What is going on here??
This electric steering is a "known" problem, has been addressed for many of the models, but apparently is a larger subset of cars then were recalled.
This is a serious SAFETY issue and GM is dragging their feet again. GM does not need NTHSA to force a recall to solve these issues, even offering to pay at least 50% of the repair even if this in not recalled.
Why would anyone want to continue to own, much less buy another car from a manufacturer that has already had their head handed to them for the ignition switch issues and the lack of action, now you have a signifigant steering problem and everyone is pointing fingers.
Anyone know the real story here and why GM is sitting on their hands?
This is not a maintenance issue and the electric power assist for the steering should not be intermittent and/or outright fail.
Any comments would be appreciated.