nevermind, no one told me you're supposed to slide it upwards afterwards! successfully changed the bulbs.....and they are working again (god bless it wasn't the balast!) HOWEVER!!! I noticed that when the dealer changed the bulbs he put fingerprints in the housing.......but I guess I will have to tint them a shade darker to hide those marks..... >_< ....least now I know how to change em AND I did not have any spare bolts left......score!!!!!